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Shipping Information

Shipping information:

In order to provide the highest possible quality service, Scharffen Berger Chocolate Maker ships orders from our headquarters in Southern Oregon Monday through Wednesday each week. Orders received after noon PT on Wednesday afternoons will be shipped out the following Monday to ensure that they don’t spend the weekend in a shipping facility.

We use both UPS and the United States Postal Service for deliveries. If you have specific delivery instructions for your order, please email us at Info@ScharffenBerger.com.

During warmer months, we ship our chocolates in insulated, ice-packed boxes, and use 2nd Day delivery as needed to ensure your order arrives in excellent condition. If your order arrives in less-than-excellent condition, please email us at Info@ScharffenBerger.com and we’ll make it right.